Tired of hunting for local SIM cards every time you land in a new country?

eSIMs offer a hassle-free way for travellers to stay connected around the globe. With a simple QR code scan, you can instantly activate an international data plan on your device no need for a physical SIM card. Whether you're traveling for business or adventure, you can easily switch between carriers, avoid expensive roaming charges, and manage multiple plans with ease, all from your phone. It’s the modern, flexible, and cost-effective solution for staying online wherever you go.

How can I get the free eSIM?
How do I install the eSIM?
How to top up
Where is it valid
Compatible device
Customer support
How can I get the free eSIM?

​​How can I get the free eSIM?

To claim this benefit, you can follow the following steps:

  • Visit the microsite: tripsafe.zetexa.com
  • Enter your TripSafe ID (mentioned on the TripSafe Policy Document).
  • Fill in your details and complete the eKYC process.
  • The QR code for installing the free eSIM will be sent on the registered email address.
How do I install the eSIM?

​​How do I install the eSIM?

Note: Your phone or device needs to have an active data or Wi-Fi connection during the installation process.


Once the free eSIM is claimed, customers can visit https://tripsafe.zetexa.com/installation-guide to get the detailed steps to install the eSIM on their android or iOS device. Alternatively, follow the quick steps below:
  1. Android: Open your phone’s “Settings” > "Network & Internet" or "Connections" > "Mobile Network" or "SIM cards"> “Add SIM” > “Set up eSIM” > Scan the eSIM QR code sent on your email ID > Switch on data roaming to activate your eSIM.
  2. iOS: Open your phone’s “Settings” > “Mobile Service” > “Add eSIM” > Scan the eSIM QR code sent on your email ID > If you have both Physical SIM card and an eSIM installed, you may be prompted to choose a default line for data. Select your preference accordingly.

Your eSIM becomes active as soon as you arrive at your destination and when you turn on mobile data and roaming.
How to top up

​How can I top-up my eSIM?

This is a lifetime eSIM that never expires. You can easily top up data for 175+ countries by following either of these methods:

Method 1: Via Profile Section
  • Visit tripsafe.zetexa.com and log in
  • Go to the Profile section
  • Click on My SIM Plans
  • Select Top Up
  • Search for the country you want to top up for, and proceed

Method 2: From the Homepage
  • Click on Top Up Now on the homepage after logging in to tripsafe.zetexa.com
  • You can either top up with the same plan or
  • Search for the country you want to top up for and continue
Where is it valid

In which countries is the free 500 MB valid?

The free 500 MB is valid in the following countries:

Africa: Kenya, Nigeria, South Africa
Americas: Canada, United States
Asia: Armenia, Australia, Azerbaijan, China, Georgia, Hong Kong, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Thailand, Vietnam
Europe: Albania, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Uzbekistan
Latin America: Brazil, Mexico
Middle East: Bahrain, Iraq, Israel, Kuwait, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates
Compatible device

How do I check if my device is compatible with eSIM?

Dial *#06# on your phone- if you see an EID or MEID number then your phone supports eSIM. Alternatively, you can check the list of devices that support eSIM here- https://www.zetexa.com/esim-compatible-devices-list
Customer support

What should I do if I face issues while activating or using the eSIM?

In case of technical queries, you can reach out to the Zetexa support team via:

WhatsApp: +91 94412 33233

In case of any queries related to the offer, purchase or claiming the eSIM, you can reach out to the TripSafe support team via:

Why TripSafe eSIM

500 MB of FREE Data for up to
5 days of travel!

Top-up Data, as needed,
​at low prices!

24/7 Customer Support 
​Available

This offer covers travel in
​ 72 countries 

No roaming
fees

Retain your eSIM post offer. It is valid worldwide & for lifetime.

Thank You!

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